Shipping & Delivery Policy

1. Shipping ChargesWe offer fast and reliable delivery services across Bangladesh. Our shipping charges are as follows:

Within Chattogram City: Tk. 70.00

Outside Chattogram: Tk. 130.00, Shipping charges are paid by the customer at the time of order placement.

2. Delivery TimeframeWe ensure timely delivery of your orders:

Within Chattogram City: Delivered within 24 hours (working days).

Outside Chattogram: Delivered within 3 working days from order confirmation.

3. Return & Delivery Charges

If a product is returned for any reason, the customer must cover the return shipping cost.

In case of an exchange or replacement, new delivery charges will apply as per the location.

4. Important Notes

Orders are processed within business hours and dispatched accordingly.

Delivery times may vary due to unforeseen circumstances like weather conditions, strikes, or transportation issues.

Customers must provide accurate shipping information to avoid delivery failures.

For any inquiries regarding shipping and delivery, please contact our support team:
Email: contact@monoemart.com

Thank you for choosing Monoemart!